Support
Get help fast.
Need a hand with Eduira? Here's the quickest way to reach us.
Self-service
- Check the FAQs page for the most common questions.
- Read the Guides for step-by-step walkthroughs.
- Browse Docs for technical details and protocol references.
Get in touch
- Logged in? Click the "Upgrade to Pro" button in your sidebar to send us a message — admins triage from the inbox dashboard.
- Email [email protected] for general questions.
- Email [email protected] for security concerns (we respond within 24 hours).
Live game troubleshooting
- Students can't join? Make sure the PIN matches and the host hasn't ended the game.
- Connection lost during a game? The player page auto-falls-back to the archive endpoint after 1.5s.
- Game ENDED but no leaderboard? Check /games/{pin}/results — the permalink works for any archived game.